When you shop for lighting, you’re not just buying a product — you’re shaping how a space feels, functions, and is experienced every day. At Zodiac Lighting, we believe an online shop should offer more than a “click and ship” experience.
That’s why we built the Zodiac Promise: a set of added-value services designed to support you before and after you buy.
35+ Years of Local Lighting Expertise
With over 35 years of experience in Hong Kong’s lighting industry, our team understands the realities of local projects — from apartment renovations and show flats to galleries, F&B, office spaces and retail.
Instead of guessing which light might work, you’re backed by specialists who:
- Know how different light sources perform in real spaces
- Understand ceiling constraints, local regulations, and typical site conditions
- Can recommend suitable products based on function, mood, and budget
When you shop with Zodiac, you’re not alone with a shopping cart — you’re working with a professional lighting partner.
In-House Technicians for After-Sales Support
Lighting is not just about choosing a beautiful product — it’s also about installation, performance, and maintenance.
Our in-house technical team can:
- Assist with basic troubleshooting after installation
- Help identify whether an issue is product-related, site-related, or wiring-related
- Coordinate with suppliers when further technical support or parts are needed
Instead of being left to figure things out yourself, you have a real team behind you who understands both the product and the practical realities on site.
Extra 1-Year Extended Limited Warranty*
To give you added confidence, Zodiac provides a 1-year Extended Limited Warranty on top of the standard manufacturer’s warranty, for eligible products purchased through our official channels.
This means:
- Longer coverage period compared to buying from generic online platforms
- Extra assurance for designers, contractors, and end-users
- A clearer support path if something goes wrong within the covered period
* Terms and conditions apply. Warranty coverage may vary by product type, usage conditions, and installation method. Please refer to our warranty policy or contact us for details.
In other words, you’re not just buying a light — you’re investing in a solution, with a team that will stay with you beyond checkout.
Whether you’re a homeowner, interior designer, contractor, or project manager, we designed our Online Shop and the Zodiac Promise to make your lighting journey smoother, safer, and more enjoyable.
